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1. General

This Privacy Policy describes how rainforestsupply.com (or “Rainforest Supply”, or “we”) collects and uses information, including the personal information, you provide on our Website www.rainforestsupply.com (the “Website”). This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update this information; and certain practices related to data that may be collected, used, or disclosed from web-based content that you create using Rainforest Supply and its Services.

2. Acceptance

By using or accessing Rainforest Supply, you accept the practices described in this Privacy Policy. By registering with Rainforest Supply, will include the use of your email address to send you important information via email or posted on the site. This Privacy policy covers any and all actions on the Website. If you do not wish to receive such content or concerns regarding this policy, please contact us at info@rainforestsupply.com

In addition, we or our third-party partners may collect and store certain information from your browser using “cookies.” A cookie is a piece of data (a small file, with the typical content of letters and numbers) stored or downloaded on a user’s computer or any other device that can be tied to information about the browser’s activities on our website. Our cookies allow us to provide certain features of Rainforest Supply. For example, among other things, we use cookies to keep track of your login access, conduct support and debugging, understand the duration of the user’s session, and estimate and report our total audience size and traffic. Rainforest Supply’s website also uses cookies to improve the content and services it provides to its users.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.AboutCookie.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.

We or our third-party website manager partners may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that helps us improve our site, for example, to better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to our customers’ personal information if you choose to provide such information to us.

3. Collection and Use of Information and Content

Our third-party partners may have their own policies regarding how they collect and store information through the technologies discussed above. Specifically, the use of cookies by our tracking utility company is not covered by our privacy policy and we do not have access or control over these cookies.

4. Location of Personal Information and U.S. – EU Safe Harbor

As a Rainforest Supply user, your personal information may be maintained, processed, and stored by Rainforest Supply in the United States or other jurisdictions. Rainforest Supply adheres to the Safe Harbor Privacy Principles developed by the U.S. Department of Commerce. The Safe Harbor program is intended to provide equivalent protection for personal data as exists in the U.S. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce’s Safe Harbor website at http://export.gov/safeharbor/.

If you have any questions about our Safe Harbor participation, please contact us using the information below. If you believe that Rainforest Supply has not satisfactorily addressed your data privacy concerns related to the U.S.-EU Safe Harbor Privacy Principles, and without prejudice, to any other remedy you may enjoy, you may obtain dispute resolution services through the International Centre for Dispute Resolution, a division of the American Arbitration Association. To use these services, you can file a claim at https://apps.adr.org/webfile/.

5. Sharing Your Information and Content with Third Parties

We will share your personal information with third parties only in the ways that are described in this privacy policy. For information identified with residents of the United States, Rainforest Supply transfers such information to unrelated third parties only in accordance with the Safe Harbor Privacy Framework. We do not sell your personal information to third parties, but we may retrieve, save, share and make any use of the information, including without limitation use for analysis or statistics, which is compatible with providing our services to you. Rainforest Supply provides information to its homeowners, as the main service. We may provide information and/or personal user content to service providers to help us provide the Services we offer. Specifically, we may use third parties to facilitate our business, such as hosting the service at a co-location facility for servers, providing you with our community blog, sending out email updates about Rainforest Supply, or removing repetitive information from our user lists. In connection with these business operations, our service providers may have access to your personal information and/or content. When you sign up for our Services, we will share your personal information as necessary for the third party to provide that Service. This will be done securely and confidentially and only to the extent permitted under applicable data protection laws. We may be required to disclose your personal information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards.

Additionally, we may share accounts or other information when we believe it is necessary to comply with the law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Rainforest Supply name, or to prevent imminent bodily harm. This may include sharing information with other organizations, lawyers, agents or government agencies.

6. Communications from the Website

By registering with Rainforest Supply and providing your email address, you expressly agree to receive notifications and notices from Rainforest Supply, by email, from time to time. If you provide Rainforest Supply with your phone number, Rainforest Supply shall be entitled to call you or send you notifications SMS, from time to time. If you wish not to receive such notifications and notices, you may notify Rainforest Supply at info@rainforestsupply.com

7. Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personal information. This Privacy Policy does not apply to such linked third-party websites.

8. Public Forums and User Content

Our Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request the removal of your personal information from our blog or community forum, contact us at info@rainforestsupply.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Accordingly, posting sensitive information or any information on these blogs or forums is at your own risk. We cannot control the actions of other Users or members of the public with whom you may choose to share your pages and content. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.

9. Changing or Removing ContentAccess and control over

Access and control over the personal content on the Website is possible through the content editing tools. Rainforest Supply users may modify or delete any of their personal content at any time by logging into their accounts. Any such changes will be updated immediately. Users who wish to deactivate their Rainforest Supply account may do so on the “My Account” page. Removed information may persist in backup copies but will not be generally available to users of Rainforest Supply.

If your personal information changes, or if you no longer desire our Services, you may correct, update or deactivate it by emailing us at info@rainforestsupply.com. If you wish to access your personal information, please also email our Administrative team at the address above. We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Security

Rainforest Supply takes precautions to protect its users’ information and content. We have reasonable physical, electronic, and procedural safeguards that are designed to protect your account information and uploaded content. However – regardless of the measures taken by Rainforest Supply, we cannot and do not guarantee the protection and security of your data, your site visitors’ data, or any other User Content you post, publish, upload, or otherwise share with Rainforest Supply, with Third-Party Developers, with your site visitors on your site or during your activities at the Website. When you enter sensitive information on our order forms, these communications are processed over an industry-standard SSL/TLS connection, with a minimum of 1024-bit encryption. Because email and instant messaging are not recognized as secure communications, we request that you not send private information or data to us by email or instant messaging services. If you have any questions regarding the security of the Website, please contact us at info@rainforestsupply.com

11. Terms of Use, Notices, and Revisions

Your actions with or towards Rainforest Supply and its Services, and any disputes arising from them are subject to this Privacy Policy as well as all of its general provisions including warranty disclaimer, limitation of liability, indemnity, and choice of law. We may update this privacy policy to reflect changes to our information handling and storage practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Unless stated otherwise, our current privacy policy applies to all information that we have about you or any of your accounts in rainforestsupply.com

12. Contacting Us

If you have any questions about this privacy policy, please contact us at info@rainforestsupply.com